Privacy Policy for Morada Group LLC

Last updated: July 14, 2026

At Morada Group LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, book a stay, or interact with our short-term rental services.

This Privacy Policy applies to our website, stayincentraltx.com, and any related booking pages, forms, or online services we use to provide short-term rental hospitality services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

Name

Email address

Phone number

Mailing or billing address

Reservation details

Guest count and stay dates

Messages, inquiries, or special requests

Information submitted through forms, emails, text messages, booking platforms, or reservation requests

Any other information you choose to provide

When you make a reservation, additional information may be collected or processed through our booking platform, payment processor, property management software, and other service providers. This may include payment details, reservation information, rental agreement information, identification documents for certain properties, and other information needed to complete and manage your stay.

For some reservations or properties, we may require a signed rental agreement and a copy of a valid ID before check-in. Requirements may vary by property, booking channel, or reservation details.

Payment Information

Payments are processed by Stripe or other third-party payment services we may use. Morada Group LLC does not directly store full credit card numbers on its own website systems.

Payment processors may collect and process payment information according to their own terms and privacy policies. We encourage you to review the privacy policies of any third-party payment provider involved in your reservation.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Referring website

Pages viewed

Date and time of visit

Clicks and interactions

Approximate location based on device or IP address

Cookies and similar technologies

This information helps us operate the website, understand how visitors use it, improve the guest booking experience, and maintain website security.

Cookies and Similar Technologies

Our website may use basic cookies or similar technologies to help the site function and improve the browsing experience. Cookies may help remember preferences, support website features, or provide general information about website performance.

We do not currently use advertising pixels or remarketing tools.

You can adjust your browser settings to block or delete cookies. Some parts of the website or booking process may not work properly if cookies are disabled.

How We Use Your Information

We may use the information we collect to:

Operate and maintain our website

Respond to inquiries and guest messages

Process booking requests and reservations

Provide check-in, checkout, and stay-related information

Communicate with guests before, during, and after a stay

Send confirmations, updates, reminders, and guest support messages

Provide customer service and reservation support

Improve our website, listings, guest experience, and services

Manage reviews, feedback, and guest satisfaction

Prevent fraud, unauthorized activity, chargebacks, or misuse

Comply with legal, tax, insurance, safety, and regulatory obligations

Maintain business records

Send marketing communications where permitted

Guest Communications

Most guest communications are sent by email or through booking platforms. We may also send occasional text messages related to your inquiry, reservation, check-in, stay, or guest support.

By providing your phone number, you agree that we may contact you by phone call or text message when reasonably necessary to manage your inquiry, reservation, or stay. Standard message and data rates may apply.

Marketing Communications

We may use your email address to send return guest offers, seasonal promotions, new property announcements, newsletters, or other updates from Morada Group LLC.

You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly at belen@themoradagroup.com.

Even if you opt out of marketing emails, we may still send reservation-related or transactional messages when needed to manage your booking, stay, account, payment, safety, or legal obligations.

How We Share Information

We do not sell your personal information in the ordinary sense of selling guest lists for money.

We may share limited guest information with service providers and partners when reasonably necessary to manage reservations, provide guest support, maintain properties, comply with legal or tax obligations, protect our business, or complete services related to a stay.

This may include:

Booking platforms

Property management systems

Payment processors, including Stripe

Website hosting providers

Email and communication tools

Cleaners

Maintenance vendors

Property owners

Insurance providers

Accountants and bookkeepers

Legal advisors

Technology and operational service providers

Government authorities, law enforcement, or regulators when required by law

We share only the information reasonably needed for the relevant purpose.

Reviews and Testimonials

If you leave a review, submit feedback, or provide a testimonial, we may use portions of that feedback on our website, social media, listings, or marketing materials.

When we do, we may identify you by first name, initials, platform username, or other limited review details, unless you request otherwise.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, manage reservations, comply with legal and tax obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect the information we collect.

However, no website, platform, payment system, or electronic transmission is completely secure. We cannot guarantee absolute security of personal information.

Third-Party Links and Services

Our website may include links to third-party websites, booking platforms, payment processors, maps, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing information.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain personal information

Object to or restrict certain processing

Request a copy of your personal information

Opt out of certain marketing communications

Opt out of certain types of sharing or targeted advertising where applicable

Not be discriminated against for exercising privacy rights

To exercise privacy rights, contact us at belen@themoradagroup.com.

We may need to verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including where we need to keep information to complete a transaction, comply with legal obligations, prevent fraud, resolve disputes, or protect our rights.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under California privacy laws.

These may include the right to know what personal information is collected, used, shared, or disclosed, the right to request deletion of certain personal information, the right to correct inaccurate information, the right to opt out of certain sales or sharing of personal information, the right to limit certain uses of sensitive personal information where applicable, and the right not to be discriminated against for exercising your privacy rights.

Morada Group LLC does not knowingly sell personal information for money.

We do not currently use advertising pixels or remarketing tools. If our practices change in the future, we will update this Privacy Policy as appropriate.

California residents may contact us at belen@themoradagroup.com to submit a privacy request.

International Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, you may have additional rights under applicable law.

These may include the right to be informed, access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing, request data portability, and avoid certain automated decision-making where applicable.

To exercise these rights, contact us at belen@themoradagroup.com.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete the information.

Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to them.

You can manage cookies and tracking preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or privacy practices.

Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us at:

Morada Group LLC

PO Box 1083

Manchaca, TX 78652

Email: belen@themoradagroup.com

Website: stayincentraltx.com